When a tenant has an active RenterBall agreement and wishes to rent off a new landlord on RenterBall they are blocked from signing a new agreement

They are able to apply on an RenterBall advert and the new landlord is fully able to read their profile and read all of their feedback

To prevent the well-known issue of abandonment check out the abandonment article here Click here

RenterBall has implemented a system that can help prevent stop this happening

For a tenant to be able to sign a new RenterBall agreement they must have had feedback left on their current RenterBall agreement within the last 14 days

The tenant has got 2 means of requesting feedback

1: Arrange with their landlord that they wish to vacate and to receive feedback within the last 14 days of the tenancy

Or
2: If the relationship has broken down between the landlord and tenant then the tenant can select the Goodbye Notice form on the RenterBall agreement

The landlord is emailed explain they have 14 days to Leave feedback and if they do not the system will leave an automatic no comment feedback on day 15
Once a tenant receives no common feedback they have 14 days from that date to sign a new RenterBall agreement

As long as an agreement is kept active a landlord can always amend any left feedback and if the landlord has a no comment feedback left they are able to edit it

RenterBall considers a Goodbye Notice to be a tenant’s last option and thinks it is quite rude to be sent one.

Note: If the landlord accidentally misses seeing the Goodbye Notice, there is the  possibility for a tenant to abscond as they will be automatically left a neutral feedback  and so can sign a new agreement